Business Finance Management Homework
Business Finance Management Homework
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Business Finance Management Homework
1) Deming, Juran, and Crosby have distinct
philosophies in the field of quality management. Deming in his account put more
emphasis on the systemic approach to quality by advocating for progressive
improvement, and focusing on processes and statistical methods instead of
asserting blame on others (Speegle, 2019). Juran on the other hand, stresses
the significance of quality planning, top management involvement, and setting
measurable quality objectives in order to meet client needs. Meanwhile, Crosby
supported the “zero defect” concept and maintained that quality problems can be
solved through prevention and not detection (Speegle, 2019). Even though, they
both stressed quality, their strategies differed extensively based on focus and
strategies. For example, When Deming and Juan emphasize a holistic and
organization-wide view, Crosby mainly focuses on eliminating weaknesses at the
source.
2) Even though quality control (QC) and quality
assurance (QA) are elements of quality management, their roles or functions
varies in specific degrees. Firstly, QA refers to a systematic and pre-emptive
approach that focuses mainly on preventing potential defects by creating
processes, guidelines, and standards (Klesta & Bartz, 2016). Its primary
goal is to ensure quality is established in the product or processes from the
start of production to eliminate any potential defects and ensure consistency
throughout the operations. Meanwhile, QC involves the process of inspecting the
products and processes before and after the production process to ascertain and
remedy potential deficiencies. The main objective is to ensure the end result
meets the required quality standards.
3) Dimensions and metrics are two important
concepts used in data analysis and measurement in the context of analytics and
performance assessment. A dimension is a qualitative feature that allows data
categorization such as product categories. Meanwhile, metrics are quantitative
attributes utilized in the analysis of performance such as website traffic (Mammola,
2019). However, these two concepts are interrelated in a specific way such that
dimension can be used to categorize data for analysis while metrics offer
numerical value that can be analyzed within those dimensions.
4) It is important to assign weights in
various decision-making processes, especially in multi-criteria data and
decision analysis. The weights indicate the relative significance of every
dimension in relation to the general objective under assessment. Therefore, by
assigning weights, decision-makers are able to express their priorities,
stressing specific dimensions over others in terms of their strategic
goals. The process significantly aids in
ensuring accurate analysis that reflects the priorities of the decision-maker.
This enables more informed and objective decision-making in intricate
circumstances where several dimensions are involved.
5) A weighted and a raw dimension scores
differ in a number of ways. For instance, a weighted dimension score considers
the assigned significance of each dimension while a raw dimension score does
not involve incorporation of any weighting. Calculating a weighted dimension
score involves multiplying each element within the dimension by its
corresponding weight and then summing, which provides a compound score
reflecting the relative significance of the dimension. Meanwhile, a raw
dimension score involves simple aggregation of the component values within the
dimension without any consideration for their relative importance. Finally, a
weighted score provides a more balanced evaluation enabling greater emphasis on
critical aspects, while raw scores treat all elements in equal measure during
analysis.
6) The validity and reliability of a
survey questionnaire are two different aspects of its quality. Validity means
the extent to which the questionnaire measures what is intended to be measured.
In other words, it examines the extent to which the questionnaire accurately
captures the concept under investigation. Meanwhile, reliability refers to the
stability and consistency of the results from the questionnaire over time
across different respondents (Sürücü & Maslakci, 2020). In short, it
examines whether the questionnaire provides consistent results when
administered to a similar group of respondents. In summary, validity mainly
addresses the hypothesis of whether the right thing is being measured, whereas
reliability is concerned with the consistent nature of measurement.
7) An affinity diagram plays a significant
role as a tool in the content analysis as it aids in categorizing and
organizing massive volumes of qualitative data such as ideas or texts into more
meaningful themes. Since content analysis usually encompasses sifting through
unsorted and diverse data, an affinity diagram enables researchers to group
related content items in terms of patterns or common themes that resurface
during the process of analysis. Therefore, clustering content components
together makes the process of identifying recurring themes and trends within
the data simple, and further makes it efficient to draw important conclusions
and lessons from the content analyzed.
8) The "excellent product quality"
would not be a strength for my firm if it is solely equivalent to the quality
of competing products in the same market. While maintaining differences in
quality with competitors is very important to stay competitive in the market, "excellent
product quality” may not offer a unique competitive advantage (Chan et al.,
2018). For example, strengths usually
entail elements that set the firm apart in the market. In order for a strength to be recognized,
"excellent product quality" must surpass or differentiate itself meaningfully
from competitors, attracting clients and potentially demanding higher prices or
market share.
References
Chan, Y. C., Fung, K. Y., & Ng, K. M. (2018). Product
design: A pricing framework accounting for product quality and consumer
awareness. AIChE Journal, 64(7), 2462-2471.
Klesta, E. J., & Bartz, J. K. (2016). Quality assurance
and quality control. Methods of Soil Analysis: Part 3 Chemical Methods, 5,
19-48.
Mammola, S. (2019). Assessing the similarity of n‐dimensional
hypervolumes: Which metric to use? Journal of Biogeography, 46(9),
2012-2023.
Speegle, M. (2009). Quality concepts for the process
industry. Cengage Learning.
Sürücü, L., & Maslakci, A. (2020). Validity and
reliability in quantitative research. Business & Management
Studies: An International Journal, 8(3), 2694-2726.
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